EmpireFlow installs AI employees into your law firm — handling intake 24/7, following up with prospects, collecting documents, updating clients on case status, and generating referrals. No extra staff, no phone tag.
A potential client calls after hours with an urgent matter. Nobody answers. They call the next firm on the list. You had the capacity to take their case. You just weren't there — and now they're someone else's client.
Intake requires a stack of documents. Getting them from clients takes emails, voicemails, follow-up calls, and a paralegal chasing down the same checklist for every case. AI handles the chase.
Clients don't hear from you for 2 weeks and assume the worst. They call to "check in." Your staff spends 20 minutes explaining status they've already documented. AI sends proactive updates before the call happens.
Your best source of new clients is former clients. But asking for referrals feels awkward, timing is always wrong, and it never gets done systematically. AI asks at exactly the right moment, every time.
Every inquiry — website, call, referral — gets an immediate response. AI qualifies the matter, collects preliminary information, schedules the consultation, and sends confirmation and reminders. Zero missed leads.
Case status updates, document request reminders, court date notifications, and appointment confirmations sent automatically. Clients feel informed. Staff stays focused on billable work.
AI sends document requests with secure upload links, tracks receipt, sends reminders for outstanding items, and escalates when deadlines approach. The document chase ends.
Handles repetitive questions about fees, process, and timelines 24/7. Only qualified, pre-screened prospects reach your attorneys. Front desk time drops significantly.
Post-matter referral asks and review requests sent at the right moment — when the client is most satisfied. Former clients become your most cost-effective marketing channel.
Every prospect and active matter tracked by stage, value, attorney assignment, and next action required. Nothing falls through the cracks. Partners see the full picture in real-time.
"Our intake coordinator was handling 40+ calls a week just to qualify new inquiries. EmpireFlow automated the entire intake process — qualification, scheduling, document collection. Our intake-to-retention rate went from 22% to 41% in 90 days."
A full-time legal intake coordinator + client services role costs $55,000–$80,000/year in most markets. EmpireFlow's AI employee stack is $997/month — and it works nights, weekends, and holidays without overtime.
Get Your Free AI Audit →EmpireFlow handles operational communication — scheduling, document requests, status updates, and reminders. All messaging is templated and reviewed by you before activation. We don't provide legal advice; your attorneys do. The system is designed to stay firmly on the administrative side.
The intake agent uses criteria you define — case type, jurisdiction, matter size, statute of limitations — to screen inquiries. Unqualified leads are redirected politely. Qualified prospects are routed to your intake form and scheduled immediately.
AI sends secure upload links via text and email. Documents are delivered to your existing practice management system or email — we don't store them. The AI tracks receipt and sends reminders; the files go where you already manage them.
Seven days. We handle system prompt training, intake flow configuration, and integration. You review and approve every communication template before go-live. Your AI employees are active in one week.
Law firms using EmpireFlow convert more intake calls and close more cases with these 3 employees.