Win back lapsed customers with personalized SMS and email sequences. Your most profitable revenue source is already in your contact list — you're just not activating it.
See your ROI → Calculate lapsed customer revenue
Automatically identifies customers who haven't purchased in 30, 60, or 90 days and segments by revenue tier.
Crafts messages that reference the customer's specific history — what they bought, when, and what they'd likely want next.
Runs 2–4 week sequences across SMS and email with coordinated timing for maximum response rate.
Tests 4 offer types: discount, FOMO, value reminder, referral. Doubles down on what converts for your audience.
Tracks every reactivation, booking, and purchase attributed to the campaign with monthly ROI breakdown.
Suppresses unsubscribes instantly, respects opt-out preferences, and stays CAN-SPAM and TCPA compliant.
Marks reactivated customers in your CRM automatically so your team knows who's back and what triggered it.
Runs quarterly reactivation sweeps automatically — you set the rules once, it runs forever.
Most businesses spend 5–7x more to acquire a new customer than to win back a lapsed one. The reactivation agent works your existing list — zero acquisition cost, no ad spend, pure margin.
Sync your CRM or upload a customer CSV. AI segments automatically by last-purchase date and revenue tier.
Set your lapsed window (30/60/90 days), offer types to test, and messaging tone. Our team reviews your first campaign.
Sequences launch. First replies come in within 48 hours. First bookings within 2 weeks. Pure new revenue.
Not sure? Get a free AI audit to see how much lapsed revenue you're leaving on the table.
See exactly how much the Reactivation Agent can recover from your existing contact list in 90 days.